Returns & Exchanges
At Tone Tec, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all unworn fashion items. If your new look doesn't fit or feel quite right, we are here to help you find the perfect match or provide a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all Tone Tec tags attached to ensure they remain protected during transit.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; we will notify you once your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing